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Things we love to hear....
|"Audrey, I received my guest towels for my daughter!s first birthday and they are beautiful, ABSOLUTLEY perfect!! Thank you so much for your help and for such friendly costumer service, it didn't go unnoticed!! Thanks again!"
"Thank you for your prompt service, all packages arrived today, Monday. One day ahead of schedule. You guys are the BEST!" C. Williams, Clearwater, FL
"The cookies arrived yesterday, and they are absolutely beautiful (if you can say that about a cookie!). EXACTLY what we wanted. It was well over 90 degrees here in Atlanta and the packing worked perfectly to keep them from melting. So excited for our guests to see these! I haven’t seen anything like them at the weddings I’ve been to, so I know they will be the “talk” of the day.
Thank you so much for your patience through the ordering process and monogram selection. We couldn’t be more pleased." S. Breaden, Marietta, GA
"I received the Glitz & Glam namecard holders today and love love love them!! So excited you suggested these. Holds my 4x6 photos perfectly. Thanks again." F. Bartley, Lubbock, TX
"The welcome bags are awesome! Thanks for getting them to me so quickly, and reassuring me over the phone. I'll be sure to use Gracious Bridal for the bridal showers I'll be hosting later this year. Many thanks!" Jessica K., Kingwood, TX
"Many thanks for the help. I have been so happy with your products and appreciate the excellent service!" A. Engstrom, Washington DC
"Hi Carolina, The proofs look great! Thank you so much for sending them. It was wonderful to do business with your site and I will definitely recommend Gracious Bridal to anyone looking for these types of products. Thanks again!" G. Vallejo, North Bergen, NJ
"It's so nice to find a company that ships when they say they are going to ship, and then, to find such high-quality items in the box. I will let everyone know how pleased I am with Gracious Bridal. Thank you!" K. Ammermen, Bronx, NY
"We received the travel cases - my boss is very happy with them! Thank you so much for getting these to us before our business trip!!!" Danielle B., Cambridge, MA
"I just wanted to let you know that the wine bottle stoppers we purchased from you and given as favors at the rehearsal dinner for our son and now daughter-in-law were a huge hit. Just perfect!" S. Boyce, Southport, NC
"I would like to thank your company for not only having a fabulous web site, but for quality service. Your pictures on the Internet look wonderful and the product is really as gorgeous as it looks. I also called and talked to a most helpful person. I wish that I could remember her name, but you probably can look it up. She was super helpful and knew how important this wedding is to my family. Also, you delivered the merchandise in great time. I have not had this great service from other sites which I am on pins and needles for other products. You are to be commended and I will tell a lot of people about you, and hope to use you again for other festivities Thank you for making this part of the wedding preparation so easy. God Bless." R. Melville, Newnan, GA
"Hi Audrey, Just needed to send you a quick note regarding the cookies. Received them today and they are BEAUTIFUL!!!! The color green is gorgeous and the font style is perfect. They really came out great and we are so happy with them. They are going to be such a nice touch for the wedding. Thanks again for all your help and patience. I will gladly recommend your website to any future brides. It was a pleasure working with you." C. Rodrigues, Buchanan, NY
"The service was fabulous! I needed last minute personalized favors and they came through big time. The representative suggested reasonable alternatives to what was originally going to cost me an arm and a leg. The favors came within three days and everyone loved them at the party. I would recommend Gracious Bridal to friends without hesitation. Thanks!" Tara H., Bronx, NY
"I love the way the cookies look, and I cannot wait to give them to my bridesmaids. The price is excellent for these gifts. I'm sure they will not want to eat them because they are so beautiful, but I'm sure they are delicious! I will be looking at Gracious Bridal for other products in the near future." K. Aquino, Chicago, IL
"Please pass along my appreciation for the excellent customer service that I have received. Never having planned a wedding, I've been quite confused as to what I needed to get for the reception, the ceremony, and the bridal party gifts. Audrey has given excellent suggestions. The personalized silk cosmetic bags were beautiful. Thanks for recommending the colors, and also for your input on the personalized napkins. Feel free to use me as a reference anytime!" Kelly M., Kansas City, MO
"Wow! What excellent customer service. Thank you for responding so promptly. I look forward to receiving the order. I love your products! The new labels are especially nice. And I will definitely be back whenever the need for more branding arises." Rachel S., Portland OR
"I just wanted you to know that I received the cups you created for me yesterday and I LOVE them! We throw a bunch of parties and I will absolutely use your company again!
Thanks for your help." V. Pullicino, Houston TX
"THANK YOU, THANK YOU, THANK YOU!
I got the cameras and they are gorgeous!...The cameras were
packed in that bubble wrap with individual packaging with guest
instructions which we liked very much.
I am so-o happy.! Gracious Bridal services are awesome!...Again, thank you
so much for helping me. You are the BEST !
MAHALO!" Susan Ajihu, Honolulu, HI
"Wow, this is excellent customer service! I appreciate your help, now I will recommend your site to my family and friends. Great doing business with you!" L. Gonzales, Laredo TX
"The monogrammed cookies arrived on Christmas Eve Day and were so lovely and perfect for our wedding on New Year's Eve Day! Thank you so much for everything!" Colette R., Louisville, KY
"The napkins arrived yesterday and just wanted to let you know that they are beautiful-the embossing is so elegant and classy! Thanks. My daughter is a wedding photographer so I will tell her to recommend your company to all her brides!" Debbie G, Sumter, SC
"The napkins are beautiful! Thank you for making everything so easy. I will definitely use Gracious Bridal again." D. Hunter, Parlin, NJ
"I was very pleased with the customer service. Audrey was very polite and understanding., It was a pleasure to deal with her. I was very satisfied." Rosemary Z, Orland Park, IL
"The wedding was fabulous and all your items were big hits! The
"welcome" kits were perfect and all our out-of-town guests loved
how pretty and fun they looked with our daughter and her fiancee's
names on them. The pens were beautiful with her guestbook....
and the "tears of joy" tissues had everyone laughing at how thorough my
daughter and I were to include them. And they were used too!
The luminarias were beautiful and lined the pathways to the outdoor
reception. Truly, we couldn't have asked for better wedding items
than the ones we ordered from you. I also ordered the "texas tiara"
hats for the bride and her maid of honor which made things even more
fun! I would have NO problem recommending your website to any
L. Daniels, Ventura, CA
"The Jon Hart pieces are great! I'm saving my money now for the Super Wheels. Thanks for shipping everything out in time for my honeymoon - it all looked so wonderful I hated to unpack!" M. Ellison, Ft. Worth, TX
"I love the totes! Thank you for suggesting them. We filled them with our goodies and sent to our 30 best customers. Wow times ten. If anyone wants a recommendation about your company, send them to me. Everything from the service to the quality to the speed has been wonderful. Again, thank you for a creative and economical solution." Margaret L., Des Moines, IA
"I ordered this personalized window cling for my best friend for her wedding and I wanted to say that it turned out gorgeous and it was such a big hit and both her and the groom loved it and I wanted to say thank you and tell you what a wonderful job you did" Jessica C, Lebanon, OR
"Thank you very much! I did received the cookies in a very timely manner and in good condition. They look marvelous and were delicious. I plan on ordering these for my wedding in November. Thank you again. Look forward to working with you'll again soon." Felita G, Memphis TN
"I just wanted to touch base and say how incredibly impressed I am. I ordered my luggage on Wednesday and received it, personalized, yesterday...and that was without asking for rush delivery of any kind. Very impressive. I will recommend your company to others. Thanks." CA, Houston, TX
"Thank you so much for letting me know about the slippers. I eagerly await the treat, and of course appreciate the priority shipping. Thank you for providing outstanding service nevertheless.
P.S. Yours is one of the only sites to offer the (Mindy Weiss) tote. I am so excited to see it after months of searching!" M Mucker, Union City, CA
"Many thanks for your outstanding customer service! I will definitely recommend you and your product/service to family, friends, co-workers, etc." M.R., Avon MN
"Thank you so much for working with us on the gift bag items and cookies. The bride is going to love the details in the candles and cookies. I think she'll be really happy with it. You and your staff have been wonderful to work with. Thanks to the baker. GraciousBridal.com is awesome." LB, Poway, CA
"The experience I had with Gracious Bridal was truly excellent! If you're a bride like me, your main requirements are cheap, easy to order, and what you see on the website is what you get. They don't put pretty pictured items on their site and then when you receive it the item looks nothing like you ordered. When UPS delivered my items, a few of them were damaged in delivery. A quick email to Audrey at Gracious Bridal and by the following week I had replacement items delivered to me with no hassle what so ever. When ordering online, you tend to worry about how the customer service experience will be. Gracious Bridal has fantastic customer service and you know what...they truly care about your experience and they truly want you to be happy with your order. Listen, do yourself a favour and save yourself the hassle of purchasing wedding items, whether they be bonbonniers or what have you from anywhere else. Just order from gracious bridal, and be stress free. It's nice to finally have a service that treats you as if they are a part of your wedding event and truly cares about your experience and the outcome of your order." DT, Toronto May 2009
" I am going to use you guys for more of my wedding supplies because of your great customer service!!" LW, Houston, TX
"Again, thank you for such courteous, complete service -- the order looks perfect!" SME, Placerville, CA
"The cake topper was beyond my wildest dreams. It looks even better than it does on the website. I was nervous in the beginning, because there are other sites that specialize in cake toppers and they cost more money, but not only did I save money I'm going to tell all of my friends that get married where to get there cake toppers too." CB, Valley Stream, NY
"I received my order, I am very happy, I will definitely be recommending you. Thank you so much." RC, Lakeside, CA
"Bracelet arrived. It is just lovely in its simplicity. Thank you." BG, Philadelphia, PA
"Thank you so much for the superfast service!!! I love it! Oh yeah" HL, Mobile, AL
"I didn't think I was going to be able to have my cowboy bride tiara hat for my rehearsal dinner (western themed) and I was SO upset. Another company totally bailed on my order after it didn't show up for three weeks! They didn't even have the decency to let me know why--they just dropped it and sent me a notice of refund to my card. Graciousbridal.com took my order five days before the event and Audrey, personally, saw to it that my order was delivered not only in time, but of wonderful quality. I am SO pleased with Graciousbridal.com. I HIGHLY recommend them for anything and everything that will make you the happiest bride in the world." JS, San Diego, CA
"Thank you so much for taking care of me, Audrey. I GREATLY appreciate your help. I will definitely refer friends and family to Gracious Bridal. Let's just say I have not had half as wonderful service with any bridal vendor as I have with you and I've been planning for 13 months. What a wonderful way to end the madness!" J.S., CA
"I loved the personalized grapevine themed napkins with a monogram in the middle....goes very well with my Tuscan theme for my son's rehearsal dinner." A.G., Newnan, GA
"The experience I had with Gracious Bridal was truly excellent!" LW, Ontario
"Just a note to tell you that the napkins and coasters arrived today (Wed.), so that was in excellent time!
They look fabulous, by the way! Thank you again for your help in my very small order; I'm certain you regularly deal in orders in the hundreds of dollars (if not thousands); I felt that you treated my small order with graciousness and courteous enthusiasm, from the very first contact via phone at the end of your long day!" SE, Memphis, TN
"I received the (Mindy Weiss)planner last week. I LOVE it! Thanks again for all your help." AD, Miami, FL
"OMGsh!! These knives are drop dead gorgeous!! How elegant! I'm very very pleased." DH, Mobile, AL
"Very impressed that these are done so quickly--thanks so much!!!!!" MBM, Beaumont, TX
"I must say, your company’s service has been top notch. Thank you for making this portion of my wedding planning worry free." JS, Colorado Springs
"I got my shipment and everything was in perfect condition. The reason I only ordered a small quantity was because I had originally ordered 150 of these doves thru another company but several were damaged. I tried contacting them but no one ever returned my call.(Not good customer service)So this is why I ordered from you. Thanks again for the quick delivery of my love doves...."LS, NY, NY
"Wonderful selection and great service over the phone. Your site made shopping for our upcoming wedding much less stressful. Thank you!" NH, Flint, MI
"I wanted to take a moment and thank you so so so very much for the beautiful WEDDING WELCOME BASKETS FOR OUT OF TOWN GUESTS. Truly they are perfect - I have been having so much fun assembling them since I received them yesterday afternoon. I cannot express in words how absolutely ideal they are!!! The outside box includes all the pertinent information - the little inside box does too and I put mints
inside of it - the personalized thank you cards that Elizabeth and Eugene can make out to each guests is ideal - the label for the bottle of water is amazing - I could just go on and on truly. I may even order a few more - will let you know if I find out I need more. TRULY AMAZING, IDEAL AND PERFECT IN EVERY WAY!!! WAY TO GO - AWESOME - INCREDIBLE!!!
THANK YOU SO VERY MUCH!!!"
DJ, Stafford, VA
"OMG, these DIMR's...who knew they made such a wonderful item for women?! Thank you!" KA, Lansing, MI
"Thank you all so much for making the extra effort to get the personalized vase to me so quickly. I was devastated when I cracked the first one getting it out of the box, and didn't know what I was going to do. You all were so helpful and the new vase came so quickly. I will certainly pass your company's name on to anyone who is getting married. Thanks for saving the day!"
DH, Middle River, MD
"Madelyn, I just wanted to thank you again. I received my Bridesmaid's bag. It is perfect! You were very helpful." Karinne M., Ontario
"Brenda we received the cookies about an hour ago and they are AMAZING!!!!! Thank you so much. We are really impressed with the cookies and the entire process was fun. You have been wonderful to us and in fact we are getting ready to place another order for more wedding items today. Thanks again for the EXCELLENT service. Customer service from beginning to end was TOPS!"
Brandi R., Turlock, CA
"Everything was great!! You even upgraded my shipping for free. I will definitely spread the word to all my friends to use you. It was a great shopping experience. I am a business owner of 30 years and I know what great service should be and you provided it to every extent. Thanks again!!!"
Deborah M., Morristown, NJ
"Thank you so much for your prompt service. I have used Dimr's for years and some how lost both pairs. I LOVE THEM!!!!!!!!!!"
Arlene V, Los Angeles
"I received my towel today and love it! Thank you!"
Kelli, Cary, NC
"You have the best bridesmaids gifts! I just got the personalized cosmetic bags with the big black initals on them - they are even nicer than they looked on the web. I am so excited about giving them to my bridesmaids. Thank you for navigating me through the order process by phone (I am computer-impaired!) I will definitely be calling back to order my napkins and cake topper from you."
Alyson K., Detroit, MI
"I just received the cookies in the mail and I just wanted to say how beautiful they look!! Thank you so much for all of your help. They are exactly what I wanted!"
Andrea C., Troy, MI
"Great wedding items, WONDERFUL prices, best I have seen!!! Super fast shipping and high quality items, I would HIGHLY recommend Gracious Bridal!! ... Thank you for the great online shopping experience!"
Brandi R., Turlock, CA
"We received the towel wraps today, and they look FANTASTIC! Thank you so much!"
Lydia B., University of Missouri
"You were wonderful to order from. My order came so fast. It was great.!!!!!!!!!!!!"
Deborah C., Medford, NJ
"Thank you all so much for helping me with my order. The bracelet arrived today, and it is lovely. It truly was a great find. I know our flower girl will enjoy wearing it for years to come. Your personal service was much appreciated. I will definitely recommend your site to anyone who is shopping for gifts."
D. Dulgar, Dallas, TX
"I ordered cookie invitations for my bridesmaids and maid of honor through Gracious Bridal online. I was very pleased with the shopping experience and fast delivery. The invitations were perfect!"
Chrystal A, Blackey, KY
"The invitation cookie has been a huge success with my wedding party and everyone has loved the idea. The only negative thing about it being a cookie is that no one wants to eat it!"
T. Morrison, LA
"I got the letters……Beautiful. I showed them off to my co-workers and everyone loved them, including me. Thank You – another happy customer."
Hope O, Laredo, TX
"You did such nice work on my personalized cake topper letters. I just love it. Thank you."
Lisa L., Ohio
"I have been scouring the internet for quite awhile now searching for the perfect bridesmaid gifts. I had an idea of buying each of them a cosmetic bag and having it personalized with their nickname. I was thrilled when I found your site because your gifts have an extra touch of class that other on-line stores lack!"
"These initial wine bottle stoppers are such a delightful gift - I'm giving them to all my friends at Christmas."
M. Hanson, Houston, TX
"I just wanted to say thank you so much for the cookies...they turned out wonderful! I'm very pleased!"
"You are all so wonderful - I've been tremendously pleased with everything I've ordered so far!" D.E., NY, NY
"I just wanted to write a quick thank you to Audrey at Gracious Bridal. I went on line to look for embroidered linen coasters for a hostess gift for New Years Eve. I found your web site and called to ask a few questions. Audrey answered and helped me find coordinating items that I would be able to make a basket out of. I then hung up and my husband mentioned we needed to get 9 gifts for his annual office party that was in two days. Immediately, I called Audrey back and ordered the nine sets, which were all delivered to my home in Florida the next morning! They items were all GORGEOUS and great quality. We could not have asked for better customer service. Thanks again, we will be using you forever!"
Boca Raton, Florida
"Audrey, Just received my cookies this morning, I wanted to thank you so much for all of your help. They are just gorgeous!! I really love them."
"These monogrammed wine bottle gift bags are just what I needed for a special occasion. Thank you so much for getting them here so quickly."
M.M., Cameron, TX
"The engagement ring keychain is even nicer than the photo. Great packaging & such quick shipping. Thank you so much!"
S.K., Los Angeles
"These DIMR's are a godsend! They work and are awesome! Thank you!!!!"
K.B., Concord, NC
"Perfect!!! The personalized wine bottle stoppers are exactly what I wanted; and I couldn't be happier! Thanks soooo much!!!"
M.H., Charlotte, NC
"The table numbers arrived yesterday and I wanted to take a minute to thank you. It may seem like a small thing, but the way you responded to my question and were helpful & willing to send those out the same day was so nice. Not often do I meet such a kind customer service rep..."
"She was so understanding and made my purchases come out even better than I had imagined. She walked me through the entire process and was very accommodating to my numerous requests. I think that you are wonderful and would highly recommend you to anyone who wants a creative wedding-related gift."
K.N., Dearborn, MI
"Thank you so much for being so professional with processing and shipping my order. It came on time and everything was perfect! You offer quality items at a great price! I will recommend your website to all my friends! Thank you again!"
Lara C., Westfield, NJ
"COOL! I was in a wedding recently where the bride gave us these personalized puzzle coasters in our goodie bags. She told me about your site. I am ordering these as gifts for all my brothers (I have six!) You have great stuff. Thanks."
Alexis K., Brookline, MA
"The cookies are absolutely beautiful! My matron of honor
said it was delicious, she tried to have just one
bite, but it turned into 4, my parents cried, even my
future husband was excited after seeing them. Each of
the girls were very impressed and honored. Thank you
so much for everything."
Chantel W., Attleboro, MA
"Wow - I just received my Dimr's order - what great service. So Fast, I got them the very next day, and they are just as described!" M.W., Pittsburgh, PA
"I opened my package today and couldn't be more impressed - these cookies are beautiful. I can't wait to hand them out to my bridesmaids. My fiance and I just tasted the sample personalized biscotti. We DEFINITELY will be ordering these for our wedding favors. I'm so glad that I found your site."
Nadia T., Brooklyn, NY
"I just loaned out the table numbers and table number holders to a friend whose daughter is getting married this month. They were perfect for our wedding that was held in a large hotel ballroom. I don't know what we would have done without them. With all the things that could have, and did, go wrong, your company was a shining light in all the madness. I called on a Wednesday and you shipped them out the same day. I appreciate you letting me know that it was a one day ship, saving me the cost of Next Day Air shipping. I don't know of many companies, if any, that would do that! I will definitely be telling all my friends about Gracious Bridal."
Carla S., Dallas, TX
"The monogram cookies stole the show at the bridal shower! Most people didn't even want to eat them because they were so beautiful. (I tasted one and it was delicious!) The brides mother will be calling you to place an order for the photo cookies for the wedding reception. Thanks for all of your help."
Marilyn D., Oklahoma City, OK
"Talk about fast shipment - you rock! I have a set of Dimr's and love them. These sets are for friends. And I may be back for more! What a wonderful idea for bridal parties as well."
Sacha, Minneapolis, MN
"My bridesmaids went crazy over your Will you be my bridesmaid cookies! Thank you so much for helping me start my wedding planning off so unique and beautiful!"
Allison Johnson, Huntsville, AL
"Brenda, thank you so much for helping me choose the bridesmaid gifts. I didn’t want to give the same old gifts I have received at each of their weddings. I had the tote bags waiting for my bridesmaids on their beds at the resort and then I tucked in the monogrammed beach towels, some suntan lotion and other goodies. They especially LOVED the Dimr’s! Most of all – thanks for shipping everything directly to Mexico – I was already spilling out of my luggage!"
Kathryn J., Dallas, Texas
"You were right -- these cookies are FABULOUS! I'm placing an order for the rest of the wedding party. Thank you for sending the samples of the wedding favor cookies. (I feel like I have a personal wedding planner on staff!).
Angie D., St. Louis, MO
You must feel like you know me! I have made 3 separate orders for Dimr's (had to get my sisters' a pair) and now the other teachers at my school all want some. I just want to let you know that this is the best invention ever! Also, thank you for the quick ship. Every order I've placed has come in the very next day.
Selena T., Baton Rouge, LA
"Thank you so much, your service was prompt and personalized. I had made a mistake in the form and your representative called me the same day to double check the information I had provided."
F.M., Sacramento, CA
"Thank You so much for the beautiful cake topper. It is wonderful. You guys do an awesome job! I will recommend you to all of my friends!"
Misty H., Columbus, OH
"Thanks for the DIMR's -- I appreciate the fast shipping. Thank you for all of your help over the telephone yesterday on the unity sand kit, too."
Elizabeth C., Florida
"Thank you Brenda. The Will You Be My Bridesmaid Cookies have started to arrive and all have loved them! Thank you again for all your help."
"The sailboats are here - they are lovely and thank you again, brenda, for all you have done."
Maggie R., Arizona
"Just a quick note to say thanks for your help with customizing my favors. Everyone thought the gift boxes were so lovely with the flower accents (and they matched my décor perfectly). We placed my Nana’s homemade pralines inside – it couldn’t have been a more beautiful presentation. I appreciate you finding an elegant option that was within my budget…."
Amy B., New Orleans
"Brenda, you HAVE to give me your website so I can write a letter about you – everyone in the industry (heck, any industry) could learn customer service from you. I can’t tell you how much I appreciate your perseverance and service! Thank you so much!!!."
M. Rorbach, Tuscan, AZ
"Thank you, Brenda, for being so helpful and patient with me. I am so pleased with the bridesmaids pearls, and the quick-ship, that my fiancé is getting ready to place his order for the groomsmen’s gifts with you!"
"Thank you very much! The robe and slippers were great AND arrived very promptly. A pleasure doing business with you!"
Fernando M., California
"I got the bracelet and it was perfect. Thanks very much for the quick delivery."
Sarah N., USN, Sicily
"I want to take a moment to thank you for how you handled my order. I was more than willing to pay for overnight shipping to get the personalized highball glasses for my dad in time for Christmas. When you called to say that you could get them here and I could do ground shipping, I was really impressed! The fact that you voided my original order & reprocessed it, saving me $52.00 was even more impressive. They arrived on time and the crystal is absolutely beautiful. Thanks for going the extra mile, I will definitely be shopping here again!"
"I want to thank you for your superb customer service and will keep you at the top of my list for any wedding products."
"I can't believe that I ended up not ordering the product from you and here I am writing a thank you! I looked all over for those wedding toppers and waited forever from another online store. You were so sweet to tell me that they were backorder and you couldn't get them to me by the weekend. (I'm still waiting for a refund from XXXXXXXXX who still hasn't responded.) Especially, thank you for finding someone in my town that could make them in time for my parents anniversary party. Considering the fact that you are halfway across America, that was certainly going over and beyond the call of duty. My son is getting married in the fall, and we will definitely do all of our buying with you! Thanks again for the personal attention."
"The sailboats are here - they are lovely and thank you again, brenda, for all you have done."
Maggie R., Arizona
"Thanks again. I love this monogrammed cake topper I can't wait to use it on top of my wedding cake." M.V., San Antonio
"I received my cake topper today, OH HOW BEAUTIFUL IT IS!!!! It will look super on my daughter's wedding cake. What a unique alternative to the traditional cake. Thanks for the speedy shipment."
Lynn S., NY, NY